Manage your Venue | Event Hub

We help manage premium inventory and hospitality services.

Managing your premium venue assets is a complicated process. And, today’s premium clients are demanding a better experience that helps them achieve their business goals. Event Hub’s unique and innovative Event Relationship Management experience delivers new sources of value to venue owners and increases operational agility in servicing your premium clients.

Increase utilisation of premium suites and seats

Event Hub makes it easy for your premium clients so they come more often

Increase in premium client spend-per-head

Event Hubs online ordering process and connects services like F & B, merchandise & parking so premium clients spend more, more often

Increase in Resource Efficiencies

Event Hub automates repetitive tasks and minimises human-error

Venues Live appointed Event Hub in 2015 it has delivered significant savings and streamlined customer engagements for our premium services

Venues Live - General Manager, Technology & Innovation

KEY FEATURES

MODERN SAAS SOLUTION

Securely hosted onshore in Australia – access anyplace, anytime.

EVENT RELATIONSHIP MANAGEMENT

An event specific CRM that puts your premium client preferences to work for you.

DYNAMIC TICKET FULFILMENT

Streamline ticket distribution and custom ticket generation. Digital ticket distribution dramatically improves the customer experience and maximises utilisation.

INVENTORY MANAGEMENT

Agile sales and management of your premium suites, boxes and seats

ONLINE SALES

Accept payments for food and beverage and other services, improves resource efficiency through reduced administration

EMAIL MARKETING

Personalise, send and track email notifications, reminders and other premium client communications

ORDER WIZARDS

Customisable flows, guide your premium clients through their online orders, reducing human error and optimising sales

REPORTING & INSIGHTS

Empower data-driven decisions with deeper analysis of activity and premium client insights.

HOW DOES IT WORK?

With Event Hub, it’s easy to deliver a better end-to-end experience for your premium clients:

1. Clients confirm attendance

via your own branded online portal premium so you can optimise utilisation of your premium assets

2. Clients Order Catering

Order food & beverages, and any other additional services using easily configurable guided flows.

3. Clients pay online

Clients pay online or confirm invoice for any additional services, including food & beverages, parking, merchandise — it’s up to you.

4. Clients invite their guests

Your VIP clients access their own guest management portal to easily invite and send their digital tickets — from any ticketing provider.

Provide even more value to your premium clients with the ultimate in customer experience with powerful guest management and automated digital ticket distribution — saving them hours, and increasing your utilisation!

CONTACT US FOR A CONFIDENTIAL CHAT

Deliver a better customer experience for your VIPs

Time is precious! Tell us a little about yourself so we can show you just how easy Event Hub can increase premium guest utilisation and spend-per-head.